FALLS CHURCH, Va., Oct. 5, 2011 -- Northrop Grumman Corporation (NYSE:NOC) today held a one-day symposium focused on quality at its Falls Church corporate office, inviting key customers and employees to engage and discuss this important topic. More than 125 key suppliers, customers and employees attended the event.
Following the symposium's theme of "Doing more without more while ensuring mission success," company officials and customer representatives shared a panel discussion and toured company exhibits profiling ethics, employee engagement, best practices, supplier partnerships, affordability and customer satisfaction. The event offered the opportunity to reinforce the importance of quality to customers, suppliers and employees, demonstrating that Northrop Grumman's emphasis on quality is yielding results. Wes Bush, chairman, chief executive officer and president of Northrop Grumman, kicked off the symposium, followed by David Ahern, deputy assistant secretary of defense for Strategic and Tactical Systems, who gave the keynote address.
"We have launched a campaign inside our company that we call Quality is Personal," said Bush. "Its purpose is to engage our employees in our quality and cost reduction initiatives, ensure that each employee understands the role he or she plays in the success of our customers and drive home the principle that we are each accountable."
Northrop Grumman is a leading global security company providing innovative systems, products and solutions in aerospace, electronics, information systems and technical services to government and commercial customers worldwide. Please visit www.northropgrumman.com for more information.
CONTACT: Margaret Mitchell-Jones
Cell: (202) 550-8746
Office: (703) 280-2739
m.mitchell-jones@ngc.com